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Listening Line

Dedicated to providing you with
comfort & companionship.

Giving you a friend on the end of a phone.


Our services are here for people in later life who'd like to talk to someone. You don't need to be feeling lonely (if you are we'll do our best to help) and you don't need to live on your own, sometimes it's just nice to talk.


You can sign up for our regular telephone friendship call where someone calls you on a frequent basis, or if you wish, you can just call us for a chat when the fancy takes you.


The aim of our telephone befriending service is to reduce feelings of social isolation and loneliness of older people in Worcestershire. Our volunteers will happily ring you regularly to check that you are in good health and build a friendship with you.

As we get older we often find we spend more time on our own. This can sometimes make us feel lonely, bored or remind us of friends and family. If you, or somebody you know, is missing regular conversation and company, Listening Line can help. We offer free telephone friendship services so you can enjoy chatting with someone local over the phone, from the comfort of you own home.

Whether you'd like to speak to somebody monthly, weekly, daily or just as the fancy takes you, we're here to help call us now.

01684 891056 


Regular telephone befriending

  • We match over-60's with a friendly volunteer for a regular chat.

  • These volunteers often end as long term friends

  • To get started please just ring 01684 891056 and register.

  • The service is free and totally confidential. 

Instant Chatline 


  • If you just fancy a chat anytime between 9 and 5, just give us a call.

  • You don't need a reason to call

  • The service is free and totally confidential

All calls are in the strictest confidence.  We only ask your first name and telephone number, we never ask for any more details. Our call details are destroyed immediately at the end of each call. We make no charge for this service.

We match volunteer befrienders with vulnerable older people who would otherwise have minimal or no social contact. Our amazing group of volunteers work tirelessly to ensure that local people remain connected with their community across Worcestershire



“I really look forward to my Thursday call"



“Polly always has a cheery  voice and makes me laugh


“I rang just after my husband died, it was such a comfort having somebody to talk to



“We have now become great friends - thank you”